Purchase a pass
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- Use Apple or Google pay to quickly purchase a pass.
- You can also create and log into your account to see your trip duration and update billing info!
Plan your trip
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- Select a station to see real-time bike & dock availability.
- Find an electric bike, indicated by a green lightning bolt symbol above the station symbol.
- Rate-My-Ride lets us know if there were any problems during or after your ride.
Receive push notifications
- Stay updated around new stations and service updates.
- Learn about discounts, Indego events, group rides, and classes.
Unlock a bike
Here’s how to unlock an Indego bike from the app:
- Find the nearest station on the map
- While logged into your account, tap "unlock bike"
- Tap the dock number for the bike you want to check out
- Battery displays will show Indego Electric battery life
Become an IndeHero
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- Earn free days on your pass just by riding!
- Enable IndHero to see available points on the map to start playing.
- For more information about IndeHero, click here.
Chat with Customer Service
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- Support is available every day from 8 AM to 10 PM and can assist you in both English and Spanish.
- After 7 PM, only email and text support is available.
- Yes, we can pronounce Schuylkill - our team is based right here in Philadelphia!