Empowering Philadephia’s “Invisible Riders”

The Better Bike Share Partnership is an effort led by the City of Philadelphia that works to ensure that Indego bike share is accessible to all Philadelphians. The Bicycle Coalition of Greater Philadelphia is a nonprofit advocacy and education organization working as part of the Better Bike Share Partnership to support bike share and biking education. The Better Bike Share Partnership is funded by the JPB Foundation.

“The men who pedal the streets at daybreak with Francisco are invisible in so many ways. Some are here without permission and must hide from the official world. They are not noticed by the cars and buses that roar past, sometimes to tragic effect. They’re not even seen by those of us who claim to love cycling.”  – Dan Koeppel [1] 

To bring awareness and recognition to these so-called “Invisible Riders” in Philadelphia, the Better Bike Share Partnership and the Garces Foundation teamed up in late August and again in November to host two cycling workshops for the Spanish-speaking community. The goal: to engage in conversations about safely riding on the streets and knowing your rights and duties as a cyclist.

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Honoring Our 2018 Community Ambassadors

This blog post was written by Stephanie Ridgeway, the Indego Community Coordinator. 
The Better Bike Share Partnership (BBSP) is an effort led by the City of Philadelphia that works to ensure that Indego bike share is accessible to all Philadelphians. The Bicycle Coalition of Greater Philadelphia is a non­profit advocacy and education organization working as part of the Better Bike Share Partnership to support bike share and biking education.The Better Bike Share Partnership is funded by the JPB Foundation.

Indego Community Ambassadors are vital links between the Indego program and their communities. They work to educate people on bicycle safety and how Indego works. They organize classes and rides and get people excited about biking. For their contribution to the program, each ambassador receives a stipend and six free months of Indego30! 

This was the 4th season of the Indego Community Ambassador program, but it was my first working as the Indego Community Coordinator. I wanted to find ambassadors that were from all over Philadelphia, active in their community and associated with non-profit organizations. This year, we ended up partnering with High Heels High Hopes, Give and Go Athletics, Cancer Who?Urbanstead, and the Strawberry Manson CDC

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Free Library Offers Support to Jump-Start Your Non-Profit

On September 13th the Indego Community Ambassadors met at one of the best-kept secrets in the city.  Nestled on the Parkway at 19th & Vine St., the main branch of the Philadelphia Free Library is a secret sitting in plain sight. The library contains a wealth of information that can help you create a non-profit, start a small business, find employment, and so much more!

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Connecting Philadelphia’s Teenagers to Cycling Education

The Better Bike Share Partnership (BBSP) is an effort led by the City of Philadelphia that works to ensure that Indego bike share is accessible to all Philadelphians. The Bicycle Coalition of Greater Philadelphia is a non-profit advocacy and education organization working as part of the Better Bike Share Partnership to support bike share and biking education. The Better Bike Share Partnership is funded by the JPB Foundation.


Throughout the month of July, the Better Bike Share Partnership (BBSP) team brought cycling education workshops and rides to two organizations that work tirelessly to give teenagers educational opportunities and support.

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Balancing a Bike Share System

Bicycle Transit Systems is a Philadelphia-based business that specializes in bike share launch, operations, and management. Comprised of the most experienced bike share operations team in the industry, Bicycle Transit Systems manages all operational elements of Indego, including bike and station maintenance, marketing, and customer service.

In this interview, we examine one of the core responsibilities of any bike share system: balancing! At Indego, the operations team consists of dispatchers and the field team (drivers and mechanics). A dispatcher will observe the Indego system from a bird’s eye view and tell the driver what station needs rebalancing. To dig a little deeper, we interviewed the Indego Dispatch Supervisor, Kristen Engman.  

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